Summary
Promptless builds AI agents that automatically update customer-facing documentation based on feature releases, support tickets, and internal conversations. Founded by Frances Liu and Prithvi Ramakrishnan, they solve the problem of docs becoming outdated as products evolve. Frances previously led ML/AI engineering at Cloudflare, OneSignal, and Graft, where she saw that docs engagement within the first 24 hours predicted customer lifetime value. Prithvi was VP of Product and Engineering at Bond (acquired by FIS), where he experienced the challenging effort of maintaining hundreds of tutorials and guides. They integrate with existing docs platforms and workflows, triggering automatically from PRs, support tickets, or Slack threads.
