Summary
Akkari runs autonomous customer operations from the first sales call through expansion. They capture commitments, issues, requests, and opportunities across Slack, calls, meetings, email, and Discord, then execute the work to close each loop—creating Linear tickets, sending tailored updates when fixes ship, and triggering expansion plays. Founded by Jeffrey and Henry, repeat founders who scaled OrderAhead to millions of users (acquired by Square) and BLADE to $1.2B+ monthly trading volume. Michael, formerly CRO at OrderAhead, rounds out the team with GTM expertise.