Summary
Parahelp builds an AI agent that resolves customer support tickets end-to-end for software companies. When a customer requests a refund, for example, they automatically look up subscription details, process the refund in Stripe if eligible, and respond to the customer. They integrate with existing ticketing systems like Zendesk and Intercom and can take actions across tools like Linear and Retool. They're working with Captions and Perplexity, and resolved 46% of Captions' support tickets within seven days of implementation.
