Summary
Parahelp builds an AI support agent for software companies that resolves tickets end-to-end by connecting to existing tools via API. They integrate with customer support systems like Intercom and Zendesk, and can take actions in tools like Stripe to process refunds or Linear to create bug reports. Co-founders Anker Ryhl and Mads Liechti built consumer apps together in high school. They help customer experience teams at companies like Captions and Perplexity, with Captions resolving 46% of support tickets using Parahelp within seven days of implementation.
