Summary
Leaping AI builds voice AI agents that automate call center operations for customer support, lead qualification, and appointment scheduling. Founded by Kevin Wu (formerly BCG), Arkadiy Telegin (autonomous robotics background), and Shraey Bhatia, they target mid-market and enterprise companies. Their agents handle complex workflows, speak multiple languages, and self-improve through autonomous post-call analysis and A/B testing. They've automated contact centers with over 100 human agents, achieving 90% customer satisfaction while handling thousands of daily calls across industries like home services, retail, travel, and insurance.
